Shipping Policy

At United by Hope, we strive to provide a seamless and efficient shopping experience for our valued customers. Below are the details of our shipping policy:

1. Processing Time

  • All orders are processed for dispatch within 1 business day from the date of purchase.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping and Delivery Time

  • We partner with reliable delivery services to ensure your orders reach you promptly.

  • Once dispatched, your order will be delivered within 8 business days.

  • Delivery timelines may vary slightly depending on your location and any unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.

  • Free shipping may be available for orders exceeding a specified amount. Please refer to our website for the latest updates on free shipping thresholds.

4. Order Tracking

  • Once your order is dispatched, you will receive a confirmation email or SMS with a tracking number.

  • You can use this tracking number to monitor your shipment’s progress on our delivery partner’s website.

5. Delivery Locations

  • We currently deliver across India.

  • If your location is outside our serviceable area, we will notify you promptly and assist with alternative solutions if possible.

6. Address Accuracy

  • Please ensure that the shipping address provided during checkout is complete and accurate.

  • United by Hope will not be responsible for delays or non-delivery caused by incorrect or incomplete addresses.

7. Delays

  • While we aim to meet our delivery timelines, unforeseen circumstances such as weather conditions, logistical challenges, or regulatory restrictions may cause delays.

  • In such cases, we will keep you informed and work to resolve the issue promptly.

8. Contact Us

  • For any questions or concerns related to shipping, please contact our customer service team at support@unitedbyhope.com

We appreciate your understanding and look forward to delivering timeless essentials to your doorstep. Thank you for choosing United by Hope!