FAQ

Shipping policy

We offer FREE SHIPPING to ALL our customers in India. If we receive your order before 9AM, We ship the same day. If not, We ship the following day

We ship all across India for FREE!

- Metros ๐Ÿ‘‰ Within 3 days

- Tier1 & Tier 2 cities ๐Ÿ‘‰ 3 - 5 Days

- All other cities and towns ๐Ÿ‘‰ 5 - 7 Days

Please drop us a mail with your Order id at support@unitedbyhope.com and we'll mail you the status.

Returns and exchanges

You can exchange or request a refund of your shirt anytime within 30 DAYS OF PURCHASE. Although, the shirt should be in a resaleable condition with all the original tags and packaging.

Please drop us an email at support@unitedbyhope.com with your Order id or Airway Bill number
Don't worry, we'll arrange a pick up FREE OF CHARGE

Refunds:
Once the shirt passes our quality checks at our warehouse, we will process your refund. The whole process from pick up to crediting your bank account will take any where from 7 -14 days depending on your location.

Exchanges:
Your NEW shirt will be dispatched the Next day of receiving your request. Your old shirt will be picked up the same day or the next day of receiving your request.

Payment Methods

You can choose to pay by CASH ON DELIVERY or you can PAY ONLINE using our trusted Payment Gateway partner, Razorpay